Changes to the credit card billing process

We are making slight changes to the credit card billing process in cooperation with our billing partners. We will be performing more stringent checks for expired and closed credit cards. If your account becomes disabled over the next few days, it is highly likely that you have received a new credit card since you originally subscribed to EVE, but not updated your subscription information.

If you have recently received a new credit card, the best thing to do is to login to our secure account management pages and make sure that you have the most recent billing information entered.

If your account becomes disabled over the next few days without you specifically cancelling it, there is a good possibility that your billing information is in need of an update. Login to our secure account management pages to update your billing information.

Updating your credit card information will not charge your card or in any way affect your billing scheme or your next due billing date.