Disappearing market orders update.

We want to let everyone know that the disappearance of sell orders and the items they represented in certain regions is being investigated by CCP. This matter will be given the highest priority and we are hoping for a swift resolution to the matter. However, as this requires serious database work, we can not confirm when the repairs will be completed. Rest assured that we will do all we can to return the items lost to the rightful owners.

Customer support would like to request that you do NOT submit any further petitions regarding this matter until further notice. We will notify you if petitions are required as soon as the investigations and repair work are completed.

Thank you very much for your patience in these trying times.